SEON incident

REST API Outage

Major Resolved View vendor source →

SEON experienced a major incident on April 14, 2023 affecting REST API (REST Service - EU Region), lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2023, 12:34 PM UTC
Resolved
Apr 14, 2023, 12:34 PM UTC
Duration
—
Detected by Pingoru
Apr 14, 2023, 12:34 PM UTC

Affected components

REST API (REST Service - EU Region)

Update timeline

  1. resolved Apr 14, 2023, 12:34 PM UTC

    Between 13:28 and 13:34 UTC, our REST API returned error messages to public endpoints due to an internal configuration change. The issue was immediately identified, and the responsible team started the mitigation. All services were operational by 13:34 UTC.