SEON had 2 outages in the last 2 years totaling 13h 52m of downtime — averaging 0.1 incidents per month.
There were 2 SEON outages since October 20, 2025 totaling 13h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between 10:10 and 10:21 UTC, SEON experienced a temporary service degradation. This occurred during the rollout of a planned system update, which led to a brief reduction in available service capacity. The issue was promptly identified and resolved, and normal operations were fully restored.
Customers in SEON's US Service region may be experience performance degradation and higher than normal latencies. This is due to a global vendor's operational issue. Our vendor is investigating, and our team is working with them to resolve the issue as fast as possible
We are pleased to inform you that the incident affecting SEON services has been resolved. All SEON services are now operating normally, and performance has returned to expected levels. The disruption was caused by a global vendor operational issue, and we will continue to monitor the systems closely to ensure ongoing stability. We sincerely appreciate your patience and understanding during this time, and we apologize for any inconvenience caused.