- Detected by Pingoru
- Jun 17, 2026, 11:05 AM UTC
- Resolved
- Jun 17, 2026, 11:15 AM UTC
- Duration
- 10m
Timeline · 2 updates
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identified Jun 17, 2026, 11:05 AM UTC
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
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resolved Jun 17, 2026, 11:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 08:09 AM UTC
- Resolved
- Jun 11, 2026, 08:56 AM UTC
- Duration
- 47m
Affected: AI Content Writer
Timeline · 2 updates
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identified Jun 11, 2026, 08:09 AM UTC
We're currently experiencing an issue that delays article generation in the Content Writer section. We identified the root cause and are working on the fix.
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resolved Jun 11, 2026, 08:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 08:36 AM UTC
- Resolved
- Apr 16, 2026, 01:18 PM UTC
- Duration
- 4h 41m
Affected: Daily Keyword TrackerAI Content Writer
Timeline · 2 updates
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identified Apr 16, 2026, 08:36 AM UTC
We identified an issue causing delays in processing new ranks for the secondary device. We're currently working on the fix.
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resolved Apr 16, 2026, 01:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 09, 2026, 09:32 AM UTC
- Resolved
- Apr 09, 2026, 01:35 PM UTC
- Duration
- 4h 3m
Affected: Daily Keyword TrackerAI Content Writer
Timeline · 3 updates
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identified Apr 09, 2026, 09:32 AM UTC
We identified an issue that is causing delays in processing new keywords and campaigns, and we are working on a fix.
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monitoring Apr 09, 2026, 09:58 AM UTC
This incident has been fixed. We're currently monitoring the processing to ensure its success.
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resolved Apr 09, 2026, 01:35 PM UTC
The processing is complete.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 05:57 PM UTC
- Resolved
- Mar 19, 2026, 06:03 PM UTC
- Duration
- 6m
Affected: Core Platform
Timeline · 2 updates
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identified Mar 19, 2026, 05:57 PM UTC
We're experiencing issues with one of our database servers, which makes some campaigns inaccessible We're working on implementing a fix.
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resolved Mar 19, 2026, 06:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 10:33 AM UTC
- Resolved
- Mar 20, 2026, 07:56 AM UTC
- Duration
- 21h 23m
Affected: AI Search Tracker
Timeline · 3 updates
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identified Mar 19, 2026, 10:33 AM UTC
We identified an issue that is causing delays in processing AI Search data for new keywords, and we are working on a fix.
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monitoring Mar 19, 2026, 05:57 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 20, 2026, 07:56 AM UTC
This incident has been resolved. No data was lost.
Read the full incident report →
- Detected by Pingoru
- Feb 19, 2026, 12:49 PM UTC
- Resolved
- Feb 27, 2026, 08:22 AM UTC
- Duration
- 7d 19h
Affected: Daily Keyword Tracker
Timeline · 2 updates
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identified Feb 23, 2026, 12:49 PM UTC
We identified SERP changes causing issues with reading the AI Overview data. We're currently working on the fix.
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resolved Feb 27, 2026, 08:22 AM UTC
This incident has been resolved without any data loss.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 04:12 PM UTC
- Resolved
- Apr 09, 2026, 01:35 PM UTC
- Duration
- 56d 21h
Affected: Daily Keyword Tracker
Timeline · 2 updates
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identified Feb 16, 2026, 04:12 PM UTC
We identified an issue on our third-party provider side that affects the 100 results crawl.
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resolved Apr 09, 2026, 01:35 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 08:48 AM UTC
- Resolved
- Feb 23, 2026, 12:45 PM UTC
- Duration
- 12d 3h
Affected: AI Search Tracker
Timeline · 3 updates
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investigating Feb 11, 2026, 08:48 AM UTC
We're investigating an issue causing delays in processing AI Search data.
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identified Feb 11, 2026, 09:39 AM UTC
We identified the cause and we are working on a solution.
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resolved Feb 23, 2026, 12:45 PM UTC
The incident has been resolved, and no data was lost.
Read the full incident report →
Critical January 28, 2026 - Detected by Pingoru
- Jan 28, 2026, 11:26 PM UTC
- Resolved
- Jan 29, 2026, 08:54 AM UTC
- Duration
- 9h 28m
Affected: Core Platform
Timeline · 2 updates
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identified Jan 28, 2026, 11:26 PM UTC
We have identified an outage at our data storage provider, resulting in downtime across all sections of the platform. We're closely monitoring the resolution to ensure no data disruption on our side.
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resolved Jan 29, 2026, 08:54 AM UTC
The data storage provider resolved their incident, with no further impact on our side beyond the temporary downtime.
Read the full incident report →
- Detected by Pingoru
- Jan 12, 2026, 10:25 AM UTC
- Resolved
- Jan 13, 2026, 02:30 PM UTC
- Duration
- 1d 4h
Affected: Daily Keyword Tracker
Timeline · 2 updates
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identified Jan 12, 2026, 10:25 AM UTC
We've identified delays in processing daily ranks and implemented a fix. We expect the data to be populated within the next few hours.
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resolved Jan 13, 2026, 02:30 PM UTC
This incident has been resolved. No data was lost.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 11:38 AM UTC
- Resolved
- Jan 08, 2026, 01:29 PM UTC
- Duration
- 20d 1h
Affected: Core Platform
Timeline · 2 updates
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monitoring Dec 19, 2025, 11:38 AM UTC
Our third-party provider, Cloudflare, is investigating intermittent network performance issues. We're monitoring the situation to identify whether their incident can impact our platform.
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resolved Jan 08, 2026, 01:29 PM UTC
This incident has been resolved. No data was lost.
Read the full incident report →
- Detected by Pingoru
- Dec 13, 2025, 07:00 AM UTC
- Resolved
- Dec 14, 2025, 11:54 AM UTC
- Duration
- 1d 4h
Affected: Daily Keyword Tracker
Timeline · 2 updates
-
monitoring Dec 14, 2025, 09:46 AM UTC
We identified an issue with processing new ranks, causing incorrect data to be displayed in the platform. A fix was implemented, and while its results propagate, you might still notice inconsistencies.
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resolved Dec 14, 2025, 11:54 AM UTC
The incident has been resolved. No data was lost.
Read the full incident report →
- Detected by Pingoru
- Dec 09, 2025, 10:40 AM UTC
- Resolved
- Dec 10, 2025, 08:40 AM UTC
- Duration
- 21h 59m
Affected: Daily Keyword Tracker
Timeline · 2 updates
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identified Dec 09, 2025, 10:40 AM UTC
We identified an issue impacting the new keyword ranking and landing pages data for desktop. We're currently working on the fix.
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resolved Dec 10, 2025, 08:40 AM UTC
The incident has been solved. No data was lost.
Read the full incident report →
Critical November 18, 2025 - Detected by Pingoru
- Nov 18, 2025, 12:09 PM UTC
- Resolved
- Nov 19, 2025, 10:44 AM UTC
- Duration
- 22h 35m
Affected: Core Platform
Timeline · 3 updates
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identified Nov 18, 2025, 12:09 PM UTC
We are experiencing downtime, causing E500 errors while using the platform, due to an ongoing issue affecting our third-party provider Cloudflare.
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monitoring Nov 18, 2025, 03:05 PM UTC
We identified and implemented a solution, and we're currently monitoring to ensure there are no further issues.
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resolved Nov 19, 2025, 10:44 AM UTC
This incident has been resolved. The platform is fully operational, and no data was lost.
Read the full incident report →
Critical November 4, 2025 - Detected by Pingoru
- Nov 04, 2025, 01:21 PM UTC
- Resolved
- Nov 04, 2025, 01:47 PM UTC
- Duration
- 25m
Affected: AI Content Writer
Timeline · 2 updates
-
investigating Nov 04, 2025, 01:21 PM UTC
We are currently investigating this issue.
-
resolved Nov 04, 2025, 01:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 03:00 AM UTC
- Resolved
- Oct 21, 2025, 08:28 AM UTC
- Duration
- 1d 5h
Affected: Core Platform
Timeline · 2 updates
-
identified Oct 20, 2025, 02:56 PM UTC
We're experiencing delays in processing payments slow loading times on various pages as a consequence of some of our third-party providers being impacted by the Amazon Web Service outage.
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resolved Oct 21, 2025, 08:28 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2025, 07:11 AM UTC
- Resolved
- Sep 18, 2025, 11:51 AM UTC
- Duration
- 1d 4h
Affected: Core Platform
Timeline · 3 updates
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identified Sep 17, 2025, 07:11 AM UTC
We identified an issue causing the malfunctioning of the Competition section. While we're working on the fix, the section will be fully or partially inaccessible.
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monitoring Sep 17, 2025, 01:26 PM UTC
A partial fix has been implemented, and we are monitoring the results for another 2 hours. We are now only expecting issues with sorting the data in the Competition module.
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resolved Sep 18, 2025, 11:51 AM UTC
The incident has been resolved, and all systems are back to normal for the Competition module. No data has been lost.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2025, 09:43 PM UTC
- Resolved
- Sep 03, 2025, 10:45 AM UTC
- Duration
- 1d 13h
Affected: Core Platform
Timeline · 3 updates
-
investigating Sep 01, 2025, 09:43 PM UTC
We have identified that one of our servers is affected by an incident at the third-party provider, resulting in downtime throughout the platform. We are working on finding a solution until it's fixed on their side as well.
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monitoring Sep 01, 2025, 09:50 PM UTC
The systems are now operating within normal functioning parameters, but we are still monitoring for any potential side effects.
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resolved Sep 04, 2025, 10:45 AM UTC
The incident has been resolved. No data has been lost.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2025, 03:53 PM UTC
- Resolved
- Jul 31, 2025, 11:50 AM UTC
- Duration
- 2d 19h
Affected: AI Search Tracker
Timeline · 3 updates
-
identified Jul 28, 2025, 03:53 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 30, 2025, 10:51 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Jul 31, 2025, 11:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2025, 03:23 PM UTC
- Resolved
- Jul 25, 2025, 09:15 AM UTC
- Duration
- 2d 17h
Affected: AI Search Tracker
Timeline · 6 updates
-
investigating Jul 22, 2025, 03:23 PM UTC
We are currently investigating this issue.
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investigating Jul 23, 2025, 09:14 AM UTC
We are continuing to investigate this issue.
-
investigating Jul 23, 2025, 09:16 AM UTC
We are continuing to investigate this issue.
-
investigating Jul 23, 2025, 02:04 PM UTC
We are continuing to investigate this issue.
-
investigating Jul 23, 2025, 03:04 PM UTC
We are continuing to investigate this issue.
-
resolved Jul 25, 2025, 09:15 AM UTC
This incident has been resolved. The AI Search Tracking service is operational, and no data has been lost.
Read the full incident report →
- Detected by Pingoru
- Jul 11, 2025, 08:28 AM UTC
- Resolved
- Jul 12, 2025, 09:06 AM UTC
- Duration
- 1d
Affected: Daily Keyword Tracker
Timeline · 2 updates
-
investigating Jul 11, 2025, 08:28 AM UTC
We are investigating an issue with one of our data processing systems, causing delays on existing campaigns and their fresh ranking data. Newly tracked campaigns and keywords are not impacted by this issue.
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resolved Jul 14, 2025, 09:06 AM UTC
The incident has been resolved. All systems are back to normal, and no data has been lost.
Read the full incident report →
- Detected by Pingoru
- Jun 07, 2025, 05:44 PM UTC
- Resolved
- Jun 10, 2025, 07:35 AM UTC
- Duration
- 2d 13h
Affected: Research Tools
Timeline · 2 updates
-
identified Jun 07, 2025, 05:44 PM UTC
We're experiencing a hardware problem causing downtime on the US database. This impacts the Research tools on it - Keyword/Topic Explorer, Website Explorer, Vault/Lists.
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resolved Jun 10, 2025, 07:35 AM UTC
The isuue has been resolved. All systems are back to normal.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2025, 04:01 PM UTC
- Resolved
- Jun 03, 2025, 07:03 PM UTC
- Duration
- 3h 2m
Affected: Keyword Import Processor
Timeline · 2 updates
-
identified Jun 03, 2025, 04:01 PM UTC
We have identified an issue causing delays in processing new keywords and campaigns that's primarily affecting resources tracked for the UK market.
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resolved Jun 03, 2025, 07:03 PM UTC
The incident has been resolved. All systems are back to normal.
Read the full incident report →
