SentiLink incident

Intermittent API Errors and Increased Latency

Minor Resolved View vendor source →

SentiLink experienced a minor incident on May 8, 2026 affecting api.sentilink.com and eCBSV and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:19 AM UTC
Resolved
May 10, 2026, 02:52 AM UTC
Duration
2d
Detected by Pingoru
May 08, 2026, 02:19 AM UTC

Affected components

api.sentilink.comeCBSVeCBSV (API)

Update timeline

  1. monitoring May 08, 2026, 02:19 AM UTC

    We experienced intermittent issues with our cloud provider. All services are now available, but latency may be elevated. We will continue to monitor and update you.

  2. monitoring May 08, 2026, 04:46 AM UTC

    AWS issues continue to impact the APIs intermittently

  3. monitoring May 08, 2026, 06:23 AM UTC

    Team continues to monitor.

  4. monitoring May 08, 2026, 07:36 PM UTC

    While our cloud provider continues working through issues on their end, SentiLink services have remained stable and operating within SLA for the past several hours. We are continuing to monitor the situation closely. At this time, all SentiLink services are fully operational.

  5. resolved May 10, 2026, 02:52 AM UTC

    The underlying issues reported by our cloud provider have been resolved, and all previously impacted SentiLink systems have been operating normally for more than 36 hours. Back to current status Status History Report Issue Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close