Sense Energy incident

Realtime API outage

Critical Resolved View vendor source →

Sense Energy experienced a critical incident on February 2, 2020 affecting Sense Monitor API, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2020, 06:57 AM UTC
Resolved
Feb 02, 2020, 07:20 AM UTC
Duration
23m
Detected by Pingoru
Feb 02, 2020, 06:57 AM UTC

Affected components

Sense Monitor API

Update timeline

  1. investigating Feb 02, 2020, 06:57 AM UTC

    The servers that handle the real-time features of the Sense app (such as the power meter and bubbles) are currently experiencing issues. We are actively investigating and will post more information as we have it.

  2. resolved Feb 02, 2020, 07:20 AM UTC

    This incident has been resolved.