Sense Energy incident

No push notifications on iOS clients

Major Resolved View vendor source →

Sense Energy experienced a major incident on May 4, 2020 affecting Push Notifications, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
May 04, 2020, 08:53 PM UTC
Resolved
May 06, 2020, 06:36 PM UTC
Duration
1d 21h
Detected by Pingoru
May 04, 2020, 08:53 PM UTC

Affected components

Push Notifications

Update timeline

  1. investigating May 04, 2020, 08:53 PM UTC

    We are currently investigating this issue.

  2. identified May 05, 2020, 08:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2020, 12:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2020, 06:36 PM UTC

    This incident has been resolved.