Sense Energy incident

Alexa Skill down for new users

Major Resolved View vendor source →

Sense Energy experienced a major incident on July 27, 2020 affecting Sense Alexa Skill, lasting 46d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2020, 07:19 PM UTC
Resolved
Sep 11, 2020, 09:30 PM UTC
Duration
46d 2h
Detected by Pingoru
Jul 27, 2020, 07:19 PM UTC

Affected components

Sense Alexa Skill

Update timeline

  1. identified Jul 27, 2020, 07:19 PM UTC

    The Alexa skill is now operational for users who had added the Sense skill previously. The Alexa skill is still down for users who had not added the Sense Alexa skill previously, with a resolution pending.

  2. resolved Sep 11, 2020, 09:30 PM UTC

    This incident has been resolved.