Sense Energy incident

Client API partial outage

Minor Resolved View vendor source →

Sense Energy experienced a minor incident on June 14, 2021 affecting Sense Client API, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2021, 01:09 PM UTC
Resolved
Jun 14, 2021, 04:58 PM UTC
Duration
3h 48m
Detected by Pingoru
Jun 14, 2021, 01:09 PM UTC

Affected components

Sense Client API

Update timeline

  1. identified Jun 14, 2021, 01:09 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 14, 2021, 02:12 PM UTC

    We have resolved an issue with one of our Cassandra clusters. The service should be back to normal at this point, but we are continuing to monitor.

  3. resolved Jun 14, 2021, 04:58 PM UTC

    This incident has been resolved.