Sense Energy experienced a major incident on May 2, 2022 affecting Sense Realtime API and Sense Monitor API, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Sense Realtime APISense Monitor API
Update timeline
- investigating May 02, 2022, 12:45 PM UTC
Our engineering team is aware of an issue that may be impacting your Sense experience and an investigation is in progress.
- identified May 02, 2022, 03:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 02, 2022, 07:32 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 02, 2022, 08:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 03, 2022, 01:31 PM UTC
This incident has been resolved.