Sense Energy incident

Investigation In Progress

Minor Resolved View vendor source →

Sense Energy experienced a minor incident on July 28, 2022 affecting Sense Client API and Push Notifications, lasting 23h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 05:37 PM UTC
Resolved
Jul 29, 2022, 05:06 PM UTC
Duration
23h 28m
Detected by Pingoru
Jul 28, 2022, 05:37 PM UTC

Affected components

Sense Client APIPush Notifications

Update timeline

  1. investigating Jul 28, 2022, 05:37 PM UTC

    Our engineering team is aware of an issue that may be impacting your Sense experience and an investigation is in progress.

  2. identified Jul 28, 2022, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 28, 2022, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2022, 05:06 PM UTC

    This incident has been resolved.