Sense Energy incident

Timeline items and device notifications issue

Critical Resolved View vendor source →

Sense Energy experienced a critical incident on October 3, 2022 affecting Sense Client API and Push Notifications, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2022, 01:20 PM UTC
Resolved
Oct 03, 2022, 08:45 PM UTC
Duration
7h 25m
Detected by Pingoru
Oct 03, 2022, 01:20 PM UTC

Affected components

Sense Client APIPush Notifications

Update timeline

  1. investigating Oct 03, 2022, 01:20 PM UTC

    Device timeline events and device notifications are experiencing an outage.

  2. monitoring Oct 03, 2022, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 03, 2022, 08:45 PM UTC

    This incident has been resolved