Sense Energy incident

Degraded DB Performance

Minor Resolved View vendor source →

Sense Energy experienced a minor incident on December 13, 2022 affecting Login and Sense Client API and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2022, 02:37 AM UTC
Resolved
Dec 13, 2022, 04:27 AM UTC
Duration
1h 50m
Detected by Pingoru
Dec 13, 2022, 02:37 AM UTC

Affected components

LoginSense Client APISense Realtime APISense Monitor APIPush Notifications

Update timeline

  1. investigating Dec 13, 2022, 02:37 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 13, 2022, 03:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 13, 2022, 04:27 AM UTC

    This incident has been resolved.