Sense Energy experienced a minor incident on February 3, 2023 affecting Sense Client API and Sense Realtime API and 1 more component, lasting 10h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Sense Client APISense Realtime APISense Monitor API
Update timeline
- investigating Feb 03, 2023, 02:49 PM UTC
We are currently investigating an issue that could affect API response times.
- identified Feb 03, 2023, 02:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2023, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 03, 2023, 09:49 PM UTC
Our internal team is actively working on post-outage support/monitoring and will provide an update once the systems are fully recovered.
- resolved Feb 04, 2023, 12:54 AM UTC
The incident has been resolved.