Sense Energy incident

Realtime Update Messages Affected

Critical Resolved View vendor source →

Sense Energy experienced a critical incident on February 21, 2023 affecting Sense Realtime API, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 09:15 PM UTC
Resolved
Feb 22, 2023, 12:38 AM UTC
Duration
3h 23m
Detected by Pingoru
Feb 21, 2023, 09:15 PM UTC

Affected components

Sense Realtime API

Update timeline

  1. investigating Feb 21, 2023, 09:15 PM UTC

    We are currently investigating an issue with the Sense Realtime API

  2. monitoring Feb 21, 2023, 09:43 PM UTC

    A fix as been implemented and we are actively monitoring the results

  3. resolved Feb 22, 2023, 12:38 AM UTC

    The issue with real-time updates is resolved. The system is fully operational.