Sense Energy incident

Login/Auth Errors

Minor Resolved View vendor source →

Sense Energy experienced a minor incident on June 1, 2023 affecting Login and Sense Client API, lasting 15h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 09:08 PM UTC
Resolved
Jun 02, 2023, 12:32 PM UTC
Duration
15h 23m
Detected by Pingoru
Jun 01, 2023, 09:08 PM UTC

Affected components

LoginSense Client API

Update timeline

  1. investigating Jun 01, 2023, 09:08 PM UTC

    We are currently investigating this issue.

  2. identified Jun 01, 2023, 09:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2023, 12:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2023, 12:32 PM UTC

    The issue was resolved as of 8:30 pm June 1st. All systems are operational.