Sense Energy experienced a major incident on June 3, 2023 affecting Sense Realtime API and Sense Monitor API, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Sense Realtime APISense Monitor API
Update timeline
- investigating Jun 03, 2023, 03:50 PM UTC
Our engineering team is aware of an issue that may be impacting your Sense experience and an investigation is in progress.
- investigating Jun 03, 2023, 05:22 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 04, 2023, 12:05 AM UTC
Sense Team identified and addressed the issue. Users should now see real-time functionality operational. We’re still working on data processing and monitoring to ensure the operational state. We will be posting updates as they come in.
- resolved Jun 06, 2023, 02:32 AM UTC
The data processing is complete and all systems are operational.