Sense Energy experienced a minor incident on October 2, 2023 affecting Sense Realtime API, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Sense Realtime API
Update timeline
- investigating Oct 02, 2023, 07:53 PM UTC
We’re currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution. Users may be experiencing intermittent failures in loading the Dashboard screen. We will be posting updates as they come in.
- monitoring Oct 02, 2023, 08:37 PM UTC
We’ve stabilized the system. Users should now be able to navigate through the dashboard screen with no issues. We’re monitoring to ensure system stability.
- resolved Oct 02, 2023, 09:16 PM UTC
The system is fully stable and operational.