Sense Energy incident

Issue with connections to Realtime API

Major Resolved View vendor source →

Sense Energy experienced a major incident on January 2, 2020 affecting Sense Client API and Sense Monitor API, lasting 8h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2020, 05:18 PM UTC
Resolved
Jan 03, 2020, 01:23 AM UTC
Duration
8h 5m
Detected by Pingoru
Jan 02, 2020, 05:18 PM UTC

Affected components

Sense Client APISense Monitor API

Update timeline

  1. investigating Jan 02, 2020, 05:18 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 02, 2020, 07:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 03, 2020, 01:23 AM UTC

    This incident has been resolved.