Sense Energy incident

Realtime Power Meter Outage

Major Resolved View vendor source →

Sense Energy experienced a major incident on February 3, 2024 affecting Sense Realtime API, lasting 16h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2024, 01:11 AM UTC
Resolved
Feb 03, 2024, 05:38 PM UTC
Duration
16h 27m
Detected by Pingoru
Feb 03, 2024, 01:11 AM UTC

Affected components

Sense Realtime API

Update timeline

  1. investigating Feb 03, 2024, 01:11 AM UTC

    The realtime power meter is experiencing an outage. No permanent data loss is occurring, but the realtime display of the power meter in the app is not functional at this time.

  2. identified Feb 03, 2024, 01:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 03, 2024, 05:38 PM UTC

    This incident has been resolved.