Sendo incident

Some outbound messages failing

Major Resolved View vendor source →

Sendo experienced a major incident on October 24, 2024 affecting Sendo API (Send message), lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 08:52 PM UTC
Resolved
Oct 24, 2024, 10:07 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 24, 2024, 08:52 PM UTC

Affected components

Sendo API (Send message)

Update timeline

  1. investigating Oct 24, 2024, 08:52 PM UTC

    Our carrier partner is currently experiencing a partial outage that is causing some outbound messages to fail. This is being actively investigated and we expect to have an update soon.

  2. resolved Oct 24, 2024, 10:07 PM UTC

    We have received confirmation from our carrier partners that the partial outage is resolved.