Sendbird Seoul incident

Increased Error Rates

Critical Resolved View vendor source →

Sendbird Seoul experienced a critical incident on August 16, 2025 affecting Sendbird Seoul Desk Server, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2025, 05:10 AM UTC
Resolved
Aug 16, 2025, 05:14 AM UTC
Duration
4m
Detected by Pingoru
Aug 16, 2025, 05:10 AM UTC

Affected components

Sendbird Seoul Desk Server

Update timeline

  1. investigating Aug 16, 2025, 05:10 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 16, 2025, 05:14 AM UTC

    The servers have returned operational.