Increased Error Rates (Sendbird Desk)
Timeline · 2 updates
- investigating Apr 15, 2026, 02:01 AM UTC
We are currently investigating this issue.
- resolved Apr 15, 2026, 02:09 AM UTC
The servers have returned operational.
Sendbird Oregon had 4 outages in the last 2 years totaling 24h 16m of downtime — averaging 0.2 incidents per month.
There were 4 Sendbird Oregon outages since August 14, 2025 totaling 24h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The servers have returned operational.
We're experiencing an elevated level of API errors and are currently looking into the issue.
The servers have returned operational.
We are currently investigating this issue.
The servers have returned operational.
Between 1:03 AM – 3:08 AM PT on October 14, 2025, webhook deliveries failed due to an infrastructure issue. The issue has been fully resolved, and webhook functionality has returned to normal.