sendwithus incident

Security Incident 2018-10-02

Notice Resolved View vendor source →

sendwithus experienced a notice incident on October 2, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2018, 04:30 PM UTC
Resolved
Oct 02, 2018, 04:30 PM UTC
Duration
Detected by Pingoru
Oct 02, 2018, 04:30 PM UTC

Update timeline

  1. resolved Oct 05, 2018, 04:31 PM UTC

    One of our downstream logging providers had a data breach incident on 2018-10-02 at 9:46 PDT. For a period of 6 hours, there was the potential for Sendwithus logs to appear in other accounts that also used that logging provider. We are still investigating if our logs were compromised, but at this time we recommend rotating API keys for any users of our Segment.IO or the Automation integration. If your account was potentially impacted, we will be reaching out directly. For more information please contact [email protected]