sendwithus incident

SendGrid Issues

Minor Resolved View vendor source →

sendwithus experienced a minor incident on February 2, 2019 affecting SendGrid API v2 and SendGrid API v3, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2019, 04:43 PM UTC
Resolved
Feb 02, 2019, 06:52 PM UTC
Duration
2h 9m
Detected by Pingoru
Feb 02, 2019, 04:43 PM UTC

Affected components

SendGrid API v2SendGrid API v3

Update timeline

  1. investigating Feb 02, 2019, 04:43 PM UTC

    SendGrid is experiencing delivery issues for a fraction of users and some emails may not be going through. We are working with them to resolve the issue. You are unaffected unless you use SendGrid.

  2. investigating Feb 02, 2019, 05:24 PM UTC

    SendGrid's status page has been updated and can be followed along with here: http://status.sendgrid.com/incidents/v80113h5txql

  3. resolved Feb 02, 2019, 06:52 PM UTC

    SendGrid has resolved the issue and our engineers have confirmed the results.