sendwithus incident

Campaign and Connect delays

Minor Resolved View vendor source →

sendwithus experienced a minor incident on August 31, 2019 affecting Campaigns & Connect, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2019, 04:38 PM UTC
Resolved
Aug 31, 2019, 09:23 PM UTC
Duration
4h 45m
Detected by Pingoru
Aug 31, 2019, 04:38 PM UTC

Affected components

Campaigns & Connect

Update timeline

  1. identified Aug 31, 2019, 04:38 PM UTC

    An issue with an upstream service is impacting Sendwithus Connect and Campaigns. Emails will still be sent, but may be delayed until the issue is resolved. Updates will be posted here.

  2. monitoring Aug 31, 2019, 07:04 PM UTC

    System stability is returning to normal and our engineers are monitoring.

  3. monitoring Aug 31, 2019, 07:55 PM UTC

    System stability has normalized. We're continuing to monitor.

  4. resolved Aug 31, 2019, 09:23 PM UTC

    This incident has been resolved.