sendwithus experienced a major incident on September 5, 2019 affecting API, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Sep 05, 2019, 03:34 PM UTC
There is an abnormal increase of server errors on our email related APIs. Our engineers are investigating. Failed requests are safe to retry.
- monitoring Sep 05, 2019, 04:24 PM UTC
The root issue has been resolved and a solution has been put in place, we're monitoring the results.
- resolved Sep 05, 2019, 06:52 PM UTC
This incident has been resolved.