sendwithus incident

Sporadic API issues

Notice Resolved View vendor source →

sendwithus experienced a notice incident on September 16, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2019, 04:00 PM UTC
Resolved
Sep 16, 2019, 04:00 PM UTC
Duration
—
Detected by Pingoru
Sep 16, 2019, 04:00 PM UTC

Update timeline

  1. resolved Sep 17, 2019, 09:34 PM UTC

    Due to an issue with our platform provider, some customers experienced higher failure rates on the API. Customers would have seen 404's resulting from our API endpoints between 18:04 UTC — 22:35 UTC. All 404s can be safely retried. We're working on better monitoring to alert our users to unexpected availability issues sooner.