sendwithus experienced a minor incident on March 16, 2020 affecting Web Interface and API, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Web InterfaceAPI
Update timeline
- monitoring Mar 16, 2020, 05:15 PM UTC
Due to an issue with an upstream hosting provider users will have likely seen a higher than normal rate of HTTP 500 error codes from the Sendwithus API between 16:00 UTC - 17:00 UTC. Our engineers are monitoring the issue.
- resolved Mar 16, 2020, 05:44 PM UTC
This incident has been resolved.