sendwithus experienced a critical incident on July 28, 2020 affecting SendGrid API v2 and SendGrid API v3, lasting 4h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 28, 2020, 05:25 PM UTC
We have been closely monitoring the SendGrid outage. Starting at 9:00AM PDT we have seen a significant percentage of emails fail when sending through SendGrid. If you would like your emails to be resent please reach out to [email protected] and our support team can help out. We can resend once SendGrid has returned to normal. More information can be found at their status page: https://status.sendgrid.com/ Customers using a different email service provider are not affected.
- resolved Jul 28, 2020, 10:23 PM UTC
SendGrid has returned to normal and we're seeing that emails are sending normally. Please reach out to [email protected] if you would like us to resend any failed emails for you.