sendwithus experienced a minor incident on February 10, 2021 affecting Web Interface, lasting 5h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface
Update timeline
- monitoring Feb 10, 2021, 08:13 PM UTC
An upstream provider issue is impacting the ability to upload files to Campaigns and the image library for some customers. We're working with them to resolve the issue.
- monitoring Feb 10, 2021, 08:15 PM UTC
We are continuing to monitor for any further issues.
- identified Feb 10, 2021, 09:15 PM UTC
An upstream provider issue is impacting the ability to upload files to Campaigns and the image library for some customers. We're working with them to resolve the issue.
- monitoring Feb 10, 2021, 11:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2021, 01:28 AM UTC
This incident has been resolved.