sendwithus experienced a major incident on February 24, 2022 affecting Web Interface and API, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Web InterfaceAPI
Update timeline
- investigating Feb 24, 2022, 04:49 PM UTC
We are currently investigating an issue with our API
- identified Feb 24, 2022, 04:59 PM UTC
We've identified the issue with an upstream service provider and are working with them on a fix.
- monitoring Feb 24, 2022, 05:20 PM UTC
We're currently seeing services come back online and email is sending again. We will continue to monitor and post updates as necessary.
- resolved Feb 24, 2022, 05:57 PM UTC
This incident has been resolved.