sendwithus experienced a minor incident on March 8, 2022 affecting API, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Mar 08, 2022, 03:50 PM UTC
We have identified an issue that is causing a higher than normal error rate on the Sendwithus API. We are working to resolve the issue. API calls are safe to retry.
- monitoring Mar 08, 2022, 06:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 08, 2022, 09:16 PM UTC
This incident has been resolved.