sendwithus incident

Increased error rate on the send API

Minor Resolved View vendor source →

sendwithus experienced a minor incident on March 10, 2022 affecting API, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 10:11 PM UTC
Resolved
Mar 11, 2022, 01:16 AM UTC
Duration
3h 5m
Detected by Pingoru
Mar 10, 2022, 10:11 PM UTC

Affected components

API

Update timeline

  1. identified Mar 10, 2022, 10:11 PM UTC

    We have identified a problem with the reliability of the Sendwithus API and were working on a resolution. HTTP 5xx errors are safe to retry.

  2. monitoring Mar 10, 2022, 11:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2022, 01:16 AM UTC

    This incident has been resolved.