sendwithus incident

Sendwithus availability issues

Major Resolved View vendor source →

sendwithus experienced a major incident on March 21, 2022 affecting Web Interface, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2022, 05:51 PM UTC
Resolved
Mar 21, 2022, 09:38 PM UTC
Duration
3h 47m
Detected by Pingoru
Mar 21, 2022, 05:51 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Mar 21, 2022, 05:51 PM UTC

    We are currently investigating this issue.

  2. identified Mar 21, 2022, 06:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 21, 2022, 06:04 PM UTC

    A fix has been implemented, dashboard access has been restored, and we are monitoring the results.

  4. resolved Mar 21, 2022, 09:38 PM UTC

    The dashboard has been running smoothly for the last several hours.