sendwithus incident

Intermittent API Errors

Minor Resolved View vendor source →

sendwithus experienced a minor incident on March 23, 2022 affecting API, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2022, 02:29 PM UTC
Resolved
Mar 23, 2022, 03:35 PM UTC
Duration
1h 5m
Detected by Pingoru
Mar 23, 2022, 02:29 PM UTC

Affected components

API

Update timeline

  1. identified Mar 23, 2022, 02:29 PM UTC

    We have identified an issue that is causing intermittent errors on the Sendwithus API and are working to resolve the issue. HTTP 5xx errors are safe to retry.

  2. monitoring Mar 23, 2022, 03:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 23, 2022, 03:35 PM UTC

    This incident has been resolved.