sendwithus incident

Elevated SendGrid Errors

Notice Resolved View vendor source →

sendwithus experienced a notice incident on March 23, 2022, lasting 8h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2022, 03:05 PM UTC
Resolved
Mar 23, 2022, 11:37 PM UTC
Duration
8h 32m
Detected by Pingoru
Mar 23, 2022, 03:05 PM UTC

Update timeline

  1. identified Mar 23, 2022, 06:35 PM UTC

    Our team has identified an issue where emails may be delayed for customers using SendGrid. We have released some changes to help mitigate this issue and we are actively working with the SendGrid team to get this resolved.

  2. monitoring Mar 23, 2022, 07:34 PM UTC

    We have seen a significant decrease in delayed emails from SendGrid accounts and our team will continue to monitor.

  3. monitoring Mar 23, 2022, 09:28 PM UTC

    We have not seen any errors in the last several hours. Our team is continuing to monitor.

  4. resolved Mar 23, 2022, 11:37 PM UTC

    This incident has been resolved.