sendwithus incident

Dashboard availability issues

Minor Resolved View vendor source →

sendwithus experienced a minor incident on July 28, 2022 affecting Web Interface, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 04:44 PM UTC
Resolved
Jul 28, 2022, 06:54 PM UTC
Duration
2h 9m
Detected by Pingoru
Jul 28, 2022, 04:44 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Jul 28, 2022, 04:44 PM UTC

    Some customers may be experiencing a slower than normal dashboard. The Sendwithus team is investigating. Email is continuing to send normally.

  2. identified Jul 28, 2022, 05:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 28, 2022, 05:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2022, 06:54 PM UTC

    This incident has been resolved.