sendwithus incident

Dashboard Availability Issues

Minor Resolved View vendor source →

sendwithus experienced a minor incident on September 29, 2022 affecting Web Interface, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2022, 07:43 PM UTC
Resolved
Sep 30, 2022, 12:35 AM UTC
Duration
4h 52m
Detected by Pingoru
Sep 29, 2022, 07:43 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Sep 29, 2022, 07:22 PM UTC

    Some customers may be experiencing slower dashboard loading times. The Sendwithus team is investigating. Email is continuing to send normally.

  2. investigating Sep 29, 2022, 07:23 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 29, 2022, 08:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 29, 2022, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 30, 2022, 06:05 AM UTC

    This incident has been resolved.