sendwithus experienced a minor incident on March 15, 2023 affecting Web Interface, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Web Interface
Update timeline
- investigating Mar 15, 2023, 10:52 PM UTC
We are investigating the issue where users are seeing incorrect data in the customer's panel
- investigating Mar 15, 2023, 11:01 PM UTC
We have temporarily disabled the feature while we investigate.
- identified Mar 16, 2023, 12:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 16, 2023, 02:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2023, 04:36 AM UTC
The root problem has been resolved. Sendwithus support will be reaching out to impacted customers.