sendwithus incident

Elevated error rates

Major Resolved View vendor source →

sendwithus experienced a major incident on August 2, 2023 affecting Web Interface and API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 05:29 PM UTC
Resolved
Aug 02, 2023, 05:55 PM UTC
Duration
26m
Detected by Pingoru
Aug 02, 2023, 05:29 PM UTC

Affected components

Web InterfaceAPI

Update timeline

  1. investigating Aug 02, 2023, 05:29 PM UTC

    Some customers are experiencing higher than normal error rates in the dashboard and API. The Sendwithus team is investigating.

  2. monitoring Aug 02, 2023, 05:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2023, 05:55 PM UTC

    This incident has been resolved.