sendwithus incident

Sendwithus dashboard issues

Minor Resolved View vendor source →

sendwithus experienced a minor incident on November 26, 2018 affecting Web Interface, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2018, 09:24 PM UTC
Resolved
Nov 27, 2018, 12:25 AM UTC
Duration
3h
Detected by Pingoru
Nov 26, 2018, 09:24 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Nov 26, 2018, 09:24 PM UTC

    We are currently investigating issues with the logs page in the Sendwithus dashboard.

  2. identified Nov 26, 2018, 09:32 PM UTC

    The issue has been pinpointed to a back end service and a fix is being implemented to resolve the issue.

  3. monitoring Nov 26, 2018, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 27, 2018, 12:25 AM UTC

    This incident has been resolved.