sendwithus incident

Increased API Errors

Minor Resolved View vendor source →

sendwithus experienced a minor incident on November 12, 2019 affecting API, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2019, 07:21 PM UTC
Resolved
Nov 12, 2019, 10:11 PM UTC
Duration
2h 50m
Detected by Pingoru
Nov 12, 2019, 07:21 PM UTC

Affected components

API

Update timeline

  1. identified Nov 12, 2019, 07:21 PM UTC

    Sendwithus is experiencing an issue with an upstream provider which has resulted in an increase in API errors. API calls that result in a 503 are safe to retry. Email is sending normally.

  2. resolved Nov 12, 2019, 10:11 PM UTC

    This incident has been resolved.