Semperis incident

Issue with our upstream provider

Major Resolved View vendor source →

Semperis experienced a major incident on January 21, 2024 affecting NA, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2024, 06:45 AM UTC
Resolved
Jan 21, 2024, 11:43 AM UTC
Duration
4h 57m
Detected by Pingoru
Jan 21, 2024, 06:45 AM UTC

Affected components

NA

Update timeline

  1. identified Jan 21, 2024, 06:45 AM UTC

    Our upstream cloud service provider, Microsoft Azure, is currently experiencing an issue that is affecting Disaster Recovery for Entra Tenant. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

  2. monitoring Jan 21, 2024, 08:19 AM UTC

    The issue has been mitigated by Microsoft Azure and the DRET service in North America has been restored. We apologize for any inconvenience this may have caused. We will continue to monitor for any further issues.

  3. resolved Jan 21, 2024, 11:43 AM UTC

    This incident has been resolved.