Semperis experienced a minor incident on May 8, 2024 affecting NA, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
NA
Update timeline
- investigating May 08, 2024, 04:55 PM UTC
Our automated systems have detected a possible service disruption. Our team is working to identify the cause of the issue and restore service as soon as possible. We apologize for any inconvenience this may have caused.
- investigating May 08, 2024, 05:07 PM UTC
We are currently addressing a minor service issue with scheduled backups affecting a small number of customers. We are working swiftly to resolve this and apologize for any inconvenience caused.
- monitoring May 08, 2024, 06:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 08, 2024, 06:28 PM UTC
We are continuing to monitor for any further issues.
- resolved May 08, 2024, 08:17 PM UTC
This incident has been resolved.