Semperis incident

Delay to log into the application in EU region

Minor Resolved View vendor source →

Semperis experienced a minor incident on September 13, 2024 affecting EU, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 12:46 PM UTC
Resolved
Sep 13, 2024, 02:25 PM UTC
Duration
1h 39m
Detected by Pingoru
Sep 13, 2024, 12:46 PM UTC

Affected components

EU

Update timeline

  1. investigating Sep 13, 2024, 12:46 PM UTC

    We have noticed delays to login to the application in EU. Our team is working to identify the root cause of the issue. We apologize for any inconvenience this may have caused.

  2. monitoring Sep 13, 2024, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 13, 2024, 02:25 PM UTC

    This incident has been resolved.