Semperis incident

Backup Restore Issue for Older Backups in DRET

Minor Resolved View vendor source →

Semperis experienced a minor incident on October 12, 2024 affecting NA and EU and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2024, 05:09 PM UTC
Resolved
Oct 12, 2024, 06:37 PM UTC
Duration
1h 28m
Detected by Pingoru
Oct 12, 2024, 05:09 PM UTC

Affected components

NAEUAU

Update timeline

  1. identified Oct 12, 2024, 05:09 PM UTC

    We are experiencing an issue in DRET where restoring backups older than October 11 results in a hang. New backups are unaffected. Our team is actively working on fixing the problem and will provide updates as we have more information.

  2. resolved Oct 12, 2024, 06:37 PM UTC

    This incident has been resolved.