Semperis incident

Login issues in Production (North America)

Critical Resolved View vendor source →

Semperis experienced a critical incident on October 14, 2026 affecting NA, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 11:11 AM UTC
Resolved
Oct 14, 2026, 11:51 AM UTC
Duration
40m
Detected by Pingoru
Oct 14, 2026, 11:11 AM UTC

Affected components

NA

Update timeline

  1. investigating Oct 14, 2026, 11:11 AM UTC

    We are currently investigating an issue preventing some users from logging in to the Production environment in North America.

  2. identified Oct 14, 2026, 11:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 14, 2026, 11:51 AM UTC

    This incident has been resolved.