Semble incident

Patient Portal Issue

Notice Resolved View vendor source →

Semble experienced a notice incident on May 14, 2024 affecting Semble and Public API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 10:45 AM UTC
Resolved
May 14, 2024, 02:15 PM UTC
Duration
3h 29m
Detected by Pingoru
May 14, 2024, 10:45 AM UTC

Affected components

SemblePublic API

Update timeline

  1. investigating May 14, 2024, 10:45 AM UTC

    We are experiencing an issue with patient portal and some documents not loading. The issue has been identified and a fix is being implemented. Thank you for your patience.

  2. investigating May 14, 2024, 11:15 AM UTC

    We are experiencing an issue patient portal and some documents not loading. This has been identified and a fix is being implemented. We appreciate your patience.

  3. investigating May 14, 2024, 11:45 AM UTC

    We are experiencing an issue patient portal and some documents not loading. This has been identified and a fix is being implemented. We appreciate your patience.

  4. resolved May 14, 2024, 02:15 PM UTC

    This incident has been resolved.