Semble incident

Reduced Performance experienced

Notice Resolved View vendor source →

Semble experienced a notice incident on September 24, 2024 affecting Semble, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 08:47 AM UTC
Resolved
Sep 24, 2024, 04:18 PM UTC
Duration
7h 30m
Detected by Pingoru
Sep 24, 2024, 08:47 AM UTC

Affected components

Semble

Update timeline

  1. investigating Sep 24, 2024, 08:47 AM UTC

    We are aware some users are currently experiencing some slowness to load reports in the platform. We are currently investigating this issue. Thank you for your patience

  2. investigating Sep 24, 2024, 09:25 AM UTC

    We are aware that some users might experience slowness to load reports in the platform. We are currently investigating the issue and we thank you for your continued patience.

  3. investigating Sep 24, 2024, 10:28 AM UTC

    We are aware that some users might experience some slowness when loading reports in the platform. The issue is currently being investigating. Thank you for your continued patience

  4. investigating Sep 24, 2024, 11:14 AM UTC

    We are aware that some users might experience difficulties with the speed of load on the reporting section. We are currently investigating this issue with the highest priority. Thank you for your continued patience.

  5. identified Sep 24, 2024, 12:10 PM UTC

    We are aware some users are currently experiencing some slowness on the Data section. The issue has been identified. Thank you for your continued patience.

  6. identified Sep 24, 2024, 02:28 PM UTC

    We are aware that some users might experience slowness to load reports in the platform. Thank you for your continued patience

  7. identified Sep 24, 2024, 03:45 PM UTC

    We are aware that some users might experience some slowness on the Data section. We are continuing to work on a fix for this issue. Thank you for your continued patience.

  8. resolved Sep 24, 2024, 04:18 PM UTC

    This incident has been resolved.