Semble experienced a minor incident on September 22, 2023 affecting Semble, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Semble
Update timeline
- investigating Sep 22, 2023, 11:32 AM UTC
We are currently experiencing an issue with our lab integration sending requests to HCA, Inuvi, Randox, Nationwide, Phoenix, LML and Viva. This is not affecting OWB and TDL which should be working as expected. Thank you for bearing with us.
- identified Sep 22, 2023, 11:33 AM UTC
The issue has been identified and a fix is being implemented. Thank you for bearing with us.
- resolved Sep 22, 2023, 11:53 AM UTC
This incident has been resolved. All orders that have been raised during this time will be sent by the end of day today to the respective labs. You can still order labs as normal now, and they will also be sent by the end of the day.